Wood-Mode Cabinets Reviews
15 reviews with an average rating of 3
The opinions expressed in these reviews are the opinions of consumers that submitted reviews to KitchenReviews.com. They do not necessarily represent the opinions of KitchenReviews.com.
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Date created: 2020-05-07
Name: Gilbert Bagnell
Location: [email protected]
Model/Style: Cabinets
Satisfaction Rating:
Somewhat Unsatisfied -
2 out of 5
Review:
"Took forever and they screwed up order"
These cabinets have nice painted maple doors but the cabinets themselves ar chipboard. For the price, I would expect something better. We had no choice since we were adding to cabinets already in the house. It took forever to get the new cabinets done (a small order), and when they arrived it turns out the edge of the doors was the wrong shape, so they had to reorder. After three months, a delivery finally arrived at the kitchen shop, and it turned out to only have one of the three doors - I can understand being delayed on this last delivery because of COVID, but original delivery was similarly slow. But worst of all, I don't understand how you can take a replacement order for three small doors and manage to complete and deliver one of them without doing all three.
Date created: 2019-05-04
Name: maureencp
Location: South Florida
Model/Style: Cabinets
Satisfaction Rating:
Very Unsatisfied -
1 out of 5
Review:
"Not what it used to be..."
Third time that we installed Wood-Mode cabinets. Deeply regret choice. Never had one problem with installation or product in previous kitchens. Ignored a Wood-Mode Sucks website, which we should have taken seriously. This time, took nearly five months to install due to multiple errors in order. Distributor blamed Wood-Mode. Have no idea if that is true, as Wood-Mode never reached out to us, did nothing to expedite missing/erroneous cabinets, and did not respond to our complaints. Regretted spending the money, as there are many similar products for far less money, and companies with far better customer service.
Date created: 2017-11-08
Name: Jack
Location: Florida
Model/Style: Cabinets
Satisfaction Rating:
Very Unsatisfied -
1 out of 5
Review:
"Total Junk"
Typical junk made by a big company that takes short cuts for a larger profit. Stay away from this company!
Date created: 2017-03-30
Name: MJ Goncher
Location: Johnstown, PA
Model/Style: Maple cathedral door style
Satisfaction Rating:
Very Satisfied -
5 out of 5
Review:
"Best Ever"
Our first kitchen needed a makeover which we did in lovely maple Wood Mode cathedral door cabinets. Now, 39 years later, they are still showroom beautiful. In a subsequent kitchen, we tried to stay in-budget by using a national brand from a building material center. They never held a candle to the Wood Mode. This was no way to "save."
Date created: 2017-01-12
Name: d laprade
Location: paradise valley az
Model/Style: Cabinets
Satisfaction Rating:
Very Unsatisfied -
1 out of 5
Review:
"Kept my deposit would not deliver my cabinets"
I signed a contract through Woodcrest in Scottsdale Arizona. My cabinets were approximately $58,000. The sales lady, Karen, said that Woodmode in running a great promotion. I advised her we were not ready yet and hadn't decided which rooms we were definitely going to remodel. We didn't have our architectural plans yet. Karen said she called Woodmode and if we put down $26,410.00 Woodmode would hold the price for us. When I was ready to order Karen informed me that the price had gone up and she could not honor the contract. When I asked for my down payment back they refused. Finally Kevin Mooney, the owner, has refused to give me my money back even though he never ordered the cabinets. I have confirmed with Woodmode that my cabinets were never ordered or put in the system. Be careful about giving Woodcrest any money.
Date created: 2015-03-05
Name: S. Gates
Location: Pennsylvania
Model/Style: Edgemont Raised Square
Satisfaction Rating:
Somewhat Unsatisfied -
2 out of 5
Review:
"Poor quality control"
We purchased WoodMode cabinets for a kitchen remodel through a designer. Two sets of cabinet doors and one drawer needed to be replaced because of poor quality control in size of drawer, bubbles in the finish and cabinet sides not being curved like the others. A swing out spice rack had chipped sides and chipped finish. The replacement spice rack was even worse. I now trying to get a third spice rack. On replacement, the doors and drawers were replaced to our satisfaction. Still waiting to get a spice rack that doesn't look chipped. My kitchen designer offered me a metal hanging spice rack from another company instead. I'm now the one dealing with the company- ugh.
Date created: 2013-01-07
Name: V. Gibbons
Location: San Francisco, CA
Model/Style: Cabinets
Satisfaction Rating:
Very Unsatisfied -
1 out of 5
Review:
"glazed cabinets"
We have Wood-Mode cabinets, hardwood that was factory painted and glazed. My complaint is with the glaze. The cabinets are now 10 years old and the glaze around the pulls has worn away to a great degree. I would definitely not go with a glaze again in a kitchen.
Date created: 2012-11-28
Name: M. J. B.
Location: Grosse Ile, Mi
Model/Style: Cabinets
Satisfaction Rating:
Very Satisfied -
5 out of 5
Review:
"Own over 10 years"
Ordered and installed these cabinets myself. Having lived with them in my kitchen for over 10 years I can say they are a very good cabinet and wood recommend them to anyone.
Date created: 2012-02-16
Name: Debra Collins
Location: Lebanon, OH
Model/Style: Cabinets
Satisfaction Rating:
Very Satisfied -
5 out of 5
Review:
"Love them"
I had Wood Mode cabinets in my house until we had a fire. They were very sturdy, beautiful and after over 20 years still looked like new. I have ordered more of the same to have installed as we rebuild our house. I will let you know how the new ones are.
Date created: 2012-02-01
Name: Corinne Cazer
Location: Niskayuna, NY
Model/Style: Cabinets
Satisfaction Rating:
Very Satisfied -
5 out of 5
Review:
"Wood-mode"
My 25 year old wood-mode cabinets' excellence is surpassed only by the customer service I received. They matched more cabinets for me perfectly and when I damaged an old glide on the bottom of a drawer, they had it in the mail immediately--no charge.
Date created: 2011-09-16
Name: MCWorley
Location: Zoar Village, OH
Model/Style: Embassy
Satisfaction Rating:
Very Satisfied -
5 out of 5
Review:
"Embassy, raised curved panel/cherry"
My Embassy/cherry/raised panel cabinets were installed in my kitchen in 1984 - fantastic. They look almost new after much use, since I run a b & b and do all the cooking in this kitchen. My changes in the next month are to change the handles to update this great cupboards and to install another cupboard in a spot that was not available at the time of the first installation.
Date created: 2011-06-22
Name: Lee Anna O'Daniel
Location: San Luis Obispo, CA
Model/Style: Cabinets
Satisfaction Rating:
Very Satisfied -
5 out of 5
Review:
"Hinges"
I see someone on here says that the hinges break - from a 1996 job. I am a WoodMode dealer and have been since 1984. Hinges do break from time to time (they have vastly improved them in the last 10 years so this does not seem to be a problem anymore) - but I know for a fact that WoodMode will send you new hinges to replace the broken ones at no charge! So, this person simply needs to contact their dealer, or if they are no longer around, contact WoodMode and they will send them out. No need to bad mouth a great company!
Date created: 2010-11-15
Name: Anonymous
Location: baltimore, Md
Model/Style: Cabinets
Satisfaction Rating:
Very Satisfied -
5 out of 5
Review:
"I will never buy anything But woodmode again"
I can't tell you enough how much I love my Woodmode Cabinets. They are the best cabinets I have ever owned and I will not be buying different cabinets ever again. I have owned the cabinets for 6 years and they have held up beautifully. They are still in the shape that I bought the in those 6 years ago. My favorite thing about them is the fact that they do not need any maintenance, they are amazing. I really do not dislike a thing about the Woodmode cabinets that I own. I have never had to repair a thing on my Woodmode cabinets and don't believe I will ever have to, they are that good. I would buy the same brand of cabinets again in a heartbeat. I love them and I have recommended them to many friends, two of whom have actually since bought the same brand and say the same things that I do. Woodmode cabinets are the best cabinets I have ever owned.
Date created: 2010-09-30
Name: Louis Giacchino
Location: Silver Spring MD 29093
Model/Style: Cabinets
Satisfaction Rating:
Very Unsatisfied -
1 out of 5
Review:
"Brookhaven II Kitchen Cabinets"
These cabinets, installed in 1996, have highly unsatisfactory hinge assemblies that constantly crack and break. The fault lies in a hard plastic insert in the hinge which does not stand up under normal usage. Am urgently looking for a replacement hinge for the cabinets in my kitchen.
Date created: 2010-01-15
Name: Miss W
Location: The Golden State
Model/Style: Cabinets
Satisfaction Rating:
Somewhat Unsatisfied -
2 out of 5
Review:
"Disappointing Wood Mode Project"
I had a WoodMode kitchen and ancillary room installed over four months last year. The job is not done as of date. There were so many errors where the kitchen designer had to reorder sections of kitchen that did not come correctly from the WoodMode factory in Kreamer, PA. Wood Mode rep decided to put some factory flubs as "warranty work." They agreed to replace the errors but I was told that these items are no longer eligible for warranty coverage. Huh?
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