Kraftmaid Cabinets Reviews
278 reviews with an average rating of 2
The opinions expressed in these reviews are the opinions of consumers that submitted reviews to KitchenReviews.com. They do not necessarily represent the opinions of KitchenReviews.com.
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Date created: 2021-05-26
Name: Amy Seputis-Roll
Location: Bedford, IN
Model/Style: Cabinets
Satisfaction Rating:
Very Unsatisfied -
1 out of 5
Review:
"Cabinets"
Ordered these cabinets from Lowe's in January 2021. It is now the end of May 2021 and we still do not have all of our cabinets. They have sent wrong sizes, wrong colors and still lacking 2 cabinets and we can't get a date that they will be here. Very disappointed.
Date created: 2021-05-15
Name: Becky W.
Location: Newport, NC
Model/Style: Cabinets
Satisfaction Rating:
Very Unsatisfied -
1 out of 5
Review:
"Doors Don't Match-Kraftmaid Doesn't Care"
Two of our large pots/pans drawers were made with different center panel veneer panels than the rest of the Rustic Maple drawers/doors. After much back and forth, Kraftmaid (The Cabinetworks Group) merely stated that in their opinion the drawer fronts were "made to spec" and that there was nothing they would do. Everyone that sees these drawers agree that they stand out in a bad way from the others. They did eventually issue a refund for the cabinet in question, but we would rather have cabinets that match.
Date created: 2021-05-11
Name: S.G.
Location: Lincoln NE
Model/Style: Husk
Satisfaction Rating:
Very Unsatisfied -
1 out of 5
Review:
"Do not buy Kraftmaid via Lowe's period!"
After going through two sales reps @Lowes, six different customer service reps/Territory reps we have still not resolved issues that are clearly Kraftmaid production quality control issues, we are told by Lowes they will take the unacceptable product back at our additional 20% "restocking fee" expense! Shame on you Lowes. We highly suggest you buy custom made kitchen cabinets from a custom company and not from Kraftmaid and Lowes. Plus, we are now working with a customer cabinet maker to correct our cabinets (At add'l $1,000's) To make them look professional and presentable.
Date created: 2021-04-25
Name: A. Theroff
Location: Kansas City, MO
Model/Style: Cabinets
Satisfaction Rating:
Very Unsatisfied -
1 out of 5
Review:
"Kraftmaid is any thing but"
Several reorders due to broken cabinets. Excessive order time on one reorder 12 weeks and that was an "expedite" order supposedly. Order came broken again. Customer service people at Kraftmaid could NOT have cared less. Lowe's and Kraftmaid pointing finger at each other. Lowe's giving us the "we are just as frustrated as you are". No you aren't you've had the money for this mess since October 2020 and we are sitting here nearly 7 months later with a sink and a 2 by 2 counter top in our kitchen. I cannot recommend Kraftmaid or Lowes for a kitchen remodel.
Date created: 2021-04-06
Name: Julia Blackburn
Location: WEST LIBERTY, OH
Model/Style: montclair doors/rustic alder
Satisfaction Rating:
Very Unsatisfied -
1 out of 5
Review:
"Awful"
Ordered these and they came on time. When the installers unboxed them, they were scratched, gouged and half of them were unfinished. Called Kraftmaid, they sent a rep right out, and said we would have all new cabinets in four weeks, four weeks later they are still fighting over what they are going to do, or if they will replace them. I was also told it would be between 12-14 weeks if I reordered so maybe I should just keep them and have a cabinet medic come and fix them. So disappointed and angry.
Date created: 2021-03-16
Name: Sabrina Williamson
Location: Fayetteville, Georgia
Model/Style: Cabinets
Satisfaction Rating:
Very Satisfied -
5 out of 5
Review:
"Williamson Kitchen Remodel"
Our cabinets are beautiful and the installation went very smooth. The cabinets are very high quality and seem to have a good strong protective coating. We love the "Soft Close" feature and all of the "bells & whistles" we were able to include. The electric trash pull-out is awesome! Working with Teressa (at the Peachtree City, GA Home Depot) to design our kitchen was easy and she was so helpful in making design and functionality decisions. Our kitchen looks amazing!
Date created: 2021-02-27
Name: PAUL BAUER
Location: Roy, WA
Model/Style: Cabinets
Satisfaction Rating:
Very Unsatisfied -
1 out of 5
Review:
"Delaminating"
I should have known better.. You build a million dollar home and put average cabinetry in it. We ordered white for our bathrooms and the doors are delaminating. The "wrap" or whatever they use instead of paint is just peeling right off. Kraftmade says it is moisture, too bad. What do they expect in a bathroom? I think it is a defective product as some doors are doing it and some are not. Spend a little more but stay away from Kraftmaid.
Date created: 2021-02-12
Name: Geraldine Laliberte
Location: 40 Spring St. Mechanic falls Maine 04256
Model/Style: Cabinets
Satisfaction Rating:
Somewhat Satisfied -
4 out of 5
Review:
"Kitchen cabinets"
I am very pleased. I should have gotten the pull out drawers, the pantry didn't hold as much as I thought. but overall very nice.
Date created: 2021-02-10
Name: Shannon Duguay
Location: Manchester, NH
Model/Style: Hickory shaker style spice stail
Satisfaction Rating:
Very Satisfied -
5 out of 5
Review:
"Kitchen makeover"
Ordered the kitchen and it came in right on time. Kraft maid was great with customer service for anything I needed. I installed myself as I had done kitchen work before. Everything exceeded my expectations greatly. Couldn't be happier with my new kitchen.
Date created: 2021-02-10
Name: B.Stoffer
Location: Florida
Model/Style: Shaker
Satisfaction Rating:
Somewhat Satisfied -
4 out of 5
Review:
"Love our cabinets!"
Two months into having our new kitchen and we love it! Soft close drawers and doors make all the difference. Wood shelving, seeded glass doors, and large drawers on lowers. We went with two tone and the look is classic and timeless.
Date created: 2021-01-31
Name: Scott
Location: Xenia, ohio
Model/Style: Cabinets
Satisfaction Rating:
Somewhat Unsatisfied -
2 out of 5
Review:
"Round 2"
All we need to finish is a crown mold piece. The last one was plain looking we asked that this one have more color change to it. This one is as plain as the last one.
Date created: 2021-01-30
Name: J Robertson
Location: Thousand Oaks, Ca
Model/Style: Cabinets
Satisfaction Rating:
Somewhat Unsatisfied -
2 out of 5
Review:
"Vanity Cabinets"
Quality of workmanship was poor!
Date created: 2021-01-30
Name: L. Staats
Model/Style: Cabinets
Satisfaction Rating:
Very Unsatisfied -
1 out of 5
Review:
"Never again!"
We remodeled our whole kitchen and chose Kraftmaid cabinets. The first time they were delivered some of the doors had bubbles in the paint and scratches. After a long awaited reorder of the ones that were messed up when they finally came the second time, eight of them were still messed up! I couldn't believe it. So we waited yet again for them to be reordered. Needless to say our kitchen took us three months by the time the cabinets were correct. And now we are already dealing with chipped paint in a couple places. Very disappointing!
Date created: 2021-01-26
Name: Janet Walker
Location: Macon, GA
Model/Style: Hartwell Pebble Gray
Satisfaction Rating:
Very Satisfied -
5 out of 5
Review:
"Could not be more pleased"
Our cabinets, custom designed by Rick, the expert at our local Lowe's, are fantastic. They love so high-end. Even for our very small house the details in the cabinetry are exquisite. The kit with the Pebble Gray touch up items are so nice to have. It's really going the extra mile! We could not be more proud or more pleased with our beautiful KraftMaid cabinets!
Date created: 2021-01-26
Name: Walter Eric Solveson
Location: Richmond, VA
Model/Style: Shaker
Satisfaction Rating:
Very Satisfied -
5 out of 5
Review:
"Awesome"
Service is top notch. They stand behind their products and help with replacement cabinets. Pleasure doing business with them.
Date created: 2021-01-14
Name: Susan
Location: SD
Model/Style: Cabinets
Satisfaction Rating:
Very Satisfied -
5 out of 5
Review:
"So Happy!"
My husband designed our new kitchen, and then a designer from Lowes helped us put it together. We were very impressed with her, she knew her stuff. When we got home, I thought I would learn more about Kraftmaid, and ran into so many negative reviews. My kitchen is big, we bought a lot of cabinets, and the bill was large. So when I read the negative reviews, my heart kind of sank, and I told my husband if the cabinets were junk, please just don’t tell me. OMG. The cabinets are beautiful and so well made. I could not be happier! We had one corner cabinet that arrived with a broken lazy Susan that had damaged the door. We called Lowes & had the replacement lazy Susan in about a week. We are waiting on the counter tops. I think I will have the nicest kitchen in town.
Date created: 2021-01-09
Name: N Shields
Location: Omaha, NE
Model/Style: Momentum
Satisfaction Rating:
Somewhat Unsatisfied -
2 out of 5
Review:
"Too many flaws in the paint job"
When we began opening the boxes, we came across at least three pieces where the paint looked chipped or marred, not from shipping but the actual painting process. Then, as we began installing the cabinets and looking them over further, I have had to replace no less than six doors with bumps, or gashes, or cracks in the paint job. The cabinets that are good are beautiful, I wish there was better quality control on the product before it was shipped out. A lot of these flaws could've been sanded out and filled before paint applied. Fortunately, our rep through Lowe's has been amazing to work with and gets us replacements with no questions asked. I'm just frustrated that our kitchen should've been finished weeks ago but we are still waiting on missing doors that need replaced.
Date created: 2020-12-22
Name: David Simpson
Location: Sebec Maine
Model/Style: Cabinets
Satisfaction Rating:
Very Unsatisfied -
1 out of 5
Review:
"Upper and lower cabinets"
Workmanship and quality control needs work. Some damage caused by moving co and some because of the workmanship.
Date created: 2020-12-18
Name: Saundra basile
Location: St. Louis mo
Model/Style: Cabinets
Satisfaction Rating:
Somewhat Satisfied -
4 out of 5
Review:
"Montclair with cocoa glaze"
Have had numerous compliments on the cabinets. We love the color. Dry nice. Just wish we had the corner lazy Susan's.
Date created: 2020-12-17
Name: William Allinger
Location: Kelso, WA
Model/Style: Hayward Rustic Alder, honey spic
Satisfaction Rating:
Somewhat Unsatisfied -
2 out of 5
Review:
"Design Flaw"
I didn't catch these 2 flaws during design. BBC39L The door is so small you can't use the space. It is also not long enough and that I didnt catch on the design. I'm not sure sure the was really understanding what I was trying to do. I will need to find some to replace the above product that will be 48" long, fit as a corner piece, with wider drawers and a door on the finished end. Other than that its been an easy install this far. I way behind on this install do to other commitments.
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